Budget Mart strives to make your shopping experience seamless.

When ordering perishable products, please select the "Temperature Control Pack" option during checkout. To guarantee a prompt and successful delivery, kindly ensure that you make yourself available to receive your order. In the rare instance of a missing order, we understand the urgency. Please reach out to both the courier service and us immediately so that we can assist you promptly. It's important to note that refunds for perishable products won't be provided in cases of non-collection, missing or refusal. We appreciate your cooperation in this matter.

For a personalized touch, please let us know of any special delivery instructions by clearly mentioning them in the order notes during checkout. We'll do our best to accommodate your requests. Refunds for returns will be initiated once we receive the returned product. Lastly, if a product you've ordered becomes unavailable, we will contact you to discuss suitable alternatives. If we are unable to connect, rest assured we will send you a replacement that aligns with your preferences.

Thank you for choosing Budget Mart. Your satisfaction is our priority!

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